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Patient Care


People from different parts of Madhya Pradesh, Rajasthan, Gujarat and Uttar Pradesh come to Gomabai Netralaya for treatment. Here, we have provided some useful information to help them visit Gomabai Netralaya.

 Kindly Note: Only one person allowed along with Patient inside the hospital.

Reception & Enquiry Counter:
The patients are requested to contact the Enquiry counter, which functions from 8:30 am to 5.30 pm, for any guidance/information and registration regarding hospital. In Emergency cases, the patients are immediately seen by the Ophthalmologist. On registration the patients will be issued a card with the Registration Number which should be used for every future reference and consultation.

Surgery Scheduling and Counseling Centre :
The Surgery counseling Counter is located on the ground floor, which handles the surgery scheduling and patient queries regarding surgery.

Consultation Area :
Consultation Rooms are located on the Ground Floor, attendants with the concerned doctors are there to provide all necessary guidance.

Patients Relation and Administration Department :
Prime importance is given to the needs and satisfaction of patients. People seeking guidance or assistance or complains may contact this department for immediate attention.

Pharmaceutical Shop :
A Pharmaceutical shop is located near optical shop and it is opened from 8.30 am to 6.00 pm.

Optical Shop :
An Optical Shop is located just at the entrance and it is open from 8.30 am to 6.00 pm.

Visiting Hours : 
Visiting hours are 10.30 to 12.00 in the morning and 4:00 to 7:00 in the evening.

Food Service :
Catering services are available in the ward through Nethralaya Canteen. The patients/attendants may also avail food service facility, in the canteen close to the main building.
 

Communication Facilities :
A STD/PCO facility is available near the reception counter.

Security :
Well trained security guards are available for 24- hours service at the gate.